FAQ

Frequently asked questions

How do I activate my account?


The instructions to activate your account will be sent to your email once you have submitted the registration form. If you did not receive this email, your email service provider’s mailing software may be blocking it. You can try checking your junk / spam folder or contact us at feedback@toy-kraft.com




What are the payment methods available?


At the moment, we only accept Credit/Debit cards, internet banking & Cash On Delivery




What are the shipping charges?


Order Value Shipping Fees >0 & < 499.00 Rs. 150.00 >499.00 & < 999.00 Rs. 100.00 >1000 Rs. 0.00




How do I cancel my orders before I make a payment?


How long will it take for my order to arrive after I make payment? Members who ship their orders within India should expect to receive their orders within five (5) to ten (10) working days upon payment verification depending on the volume of orders received.
If you experience delays in receiving your order, contact us immediately and we will help to confirm the status of your order.




Does your store do international shipping?


As of now, we do not have international shipping.





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